Cancellation and Refund Policy

  1. Subscription Cancellation
    • Voluntary Cancellation:

      You may cancel your subscription at any time by logging into your account and following the cancellation procedures. Your subscription will remain active until the end of the current billing cycle.

    • Involuntary Cancellation:

      We reserve the right to cancel your subscription if you violate our Terms and Conditions or engage in any fraudulent or illegal activities.

  2. Refund Policy
    • Full Refund:

      If you cancel your subscription within the first 14 days of the initial purchase, you are eligible for a full refund. Please contact our support team to request a refund.

    • Partial Refund:

      If you cancel your subscription after the first 14 days but before the end of the current billing cycle, you will not be eligible for a partial refund. Your subscription will remain active until the end of the current billing cycle.

    • No Refund:

      No refunds will be issued for cancellations made after the end of the current billing cycle.

  3. Refund Process

    • To request a refund, please contact our support team at [Your Contact Information] with your account details and reason for cancellation. Refunds will be processed within 7-10 business days of receiving your request.

  4. Changes to Cancellation and Refund Policy

    • We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and your continued use of the website will constitute your acceptance of the new policy.

  5. Contact Information

    • If you have any questions about this Cancellation and Refund Policy, please contact us at quest@datyaan.com